Vista LogoComputerworld technology writer and former editor of Windows Magazine Mike Elgin, writes about the mess that is the Windows Vista upgrade, in Windows Vista: The ‘Huh?’ starts now.

Microsoft is losing consumer operating system market share to Apple for many reasons, but most of those reasons can be oversimplified thus: Mac OS is simple, and Windows is complicated.

That’s why it may be such a costly error for Microsoft to make the Vista upgrade such a confusing mess.

There are no fewer than 10 versions of Windows Vista. Need I say more?

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